Delivery & Shipping Policy

At Zenithra, we strive to deliver your orders quickly and safely. This Shipping Policy outlines our shipping process, timelines, and charges.

1. Order Processing Time

All orders are processed within 1–3 business days after confirmation.
Orders are not processed or shipped on Sundays or public holidays.

2. Shipping Time

Within India: Delivery usually takes 4–7 business days.
Delivery time may vary depending on your location and courier availability.

3. Shipping Charges

Shipping charges (if any) will be displayed at checkout.
We may offer free shipping on selected products or promotions.

4. Cash on Delivery (COD)

COD is available on selected orders and locations.
Zenithra reserves the right to restrict COD on certain orders based on value or serviceability.

5. Order Tracking

Once your order is shipped, you will receive a tracking ID via email/SMS.
You can track your order using the provided tracking details.

6. Delivery Delays

While we aim to deliver within the estimated time, delays may occur due to:
- Weather conditions
- Logistics issues
- High demand periods
Zenithra is not responsible for delays caused by courier partners.

7. Incorrect Address

Please ensure that your shipping address is accurate.
We are not responsible for delivery issues due to incorrect or incomplete addresses.

8. Failed Delivery Attempts

Our courier partner will attempt delivery multiple times.
If delivery fails due to customer unavailability, the order may be returned.

9. Damaged Packages

If you receive a damaged package:
- Do not accept the delivery OR
- Record an unboxing video and contact us immediately

10. International Shipping

Currently, we may or may not offer international shipping.
If available, charges and delivery time will vary based on location.